Privacy Policy

Effective Date: 3/5/2024

Welcome to RAPIDCLAIMAI, L.L.C. ("we", "us", "our"). We provide estimate compilation, proofing, and adjuster communication services to roofing contractors to help them manage their projects, inventory, customer relationships, and more efficiently.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website rapidclaim.ai and engage with our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect personal information that identifies you ("Personal Information"), such as:

  • Identifying Information : Name, email address, phone number, etc.

  • Professional Information: Business name, job title, projects, etc.

  • Financial Information: Payment details, billing address, etc. (collected by our payment processor).

  • Technical Information: IP address, browser type, operating system, usage data, etc.

  • Claim Information: Project details, estimates, client contact information, etc.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our services.

  • Improve, personalize, and expand our services.

  • Understand and analyze how you use our services.

  • Develop new products, services, features, and functionality.

  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

  • Send you emails.

  • Find and prevent fraud.

Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party vendors and service providers that provide services on our behalf.

  • Business Transfers: If we're involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.

  • Law Enforcement: We may disclose information where required by law or to comply with legal processes.

  • Consent: We may share your information with any other third party with your explicit consent.

Security of Your Information

We take the security of your personal information seriously and implement reasonable electronic, physical, and administrative safeguards to help protect it from unauthorized access, use, or disclosure.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at: